LEGAL REFERENCE

Privacy Policy — aapke account aur data ki suraksha

khelkaro mein aapka personal information secure rakhna hamara pehla kadam hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, tab aapka payment aur identity data...

Encrypted data handlingLocal payment securityAccount verification processThird-party access controlsWithdrawal protection
khelkaro Privacy Policy — aapke account aur data ki suraksha

Hamari data collection aur storage practices

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HELP AGAR SAWAAL HO

Privacy ke liye hamse sampark karain

Agar aapko privacy ya data access ke baare mein sawaal ho, ya aap apna information delete karna chahte ho, hamara support team...

Live Chat Support Hamara live chat in-app aur website par available...
Email Support [email protected] par likhen. Hum 24 ghante mein reply...
Account Settings Aapke account mein Privacy tab mein aap apna...
HAMARI COMMITMENT

Data security ke baare mein hamara approach

khelkaro mein privacy hamara core design hai, na ke baad mein ka thought. Hum international encryption standards use karte hain, regular security audits karate hain, aur aapke payment methods ko third-party processors...

SSL Encryption

Aapka har transaction aur login SSL 256-bit encryption se protected hai. JazzCash, Easypaisa, SadaPay aur Raast to hamara platform token-based communication use karte hain.

No Third-Party Selling

Hum aapka personal data marketers ko ya advertisers ko kabhi nahi bechte. Aapka name, email aur phone number strictly aapke account operation ke liye rehta hai.

Secure Withdrawal Verification

Jab aap apna balance nikalne ka request karte ho, hum 2-step verification use karte hain. OTP aapke registered phone number par jaata hai pehle withdrawal process complete hone se.

Device Trust Management

Naya device se login hone par hum email confirmation maangte hain. Aap apne linked devices ko privacy settings mein check kar sakte ho aur suspicious access block kar sakte ho.

Data Retention Policy

Account inactive hone ke baad 36 months tak hamara data store rahe ga. Usske baad hum aapka personal information permanently delete kar denge.

Incident Response

Agar koi unauthorized access ka risk ho to hum fauran aapko email aur SMS se notify karte hain. Support team 1 ghante ke andar response deta hai.

Hamara privacy policy aur Terms of Service alignment

khelkaro ke tamam legal pages ek hi security standards follow karte hain. Privacy Policy, Terms of Service, aur Payment Terms mein koi contradiction nahi hai. Sab policy documents...

Data Scope AlignmentPrivacy Policy mein likha hua data jo collect hota hai, woh Terms of Service ke use cases se match karta hai. Payment Terms mein aapka financial info same security level par protected rehta hai.
Withdrawal vs. Privacy RightsTerms of Service withdraw karne ke baare mein baat karte hain; Privacy Policy batata hai withdrawal request ke liye aapka data kaisy verify hota hai.
Account Closure ClarityTerms of Service kahte hain aap account band kar sakte ho. Privacy Policy explain karta hai ke closure ke baad aapka data 36 months tak store rehega.
Third-Party Game Provider DataPrivacy Policy clarify karta hai ke live table streams aur slot games ke liye third-party studios ka involvement hai, lekin aapka login credentials unko never share nahi hote.
Payment Method Data HandlingPayment Terms mein JazzCash, Easypaisa, SadaPay aur Raast ke integration likha hai. Privacy Policy batata hai ke un platforms ke saath aapka data tokenized transfer hota hai.
Dispute Resolution ConnectionTerms of Service dispute process explain karte hain. Privacy Policy confirm karta hai ke dispute records bhi aapke account history mein encrypted form mein save rehti hain.
Regional Compliance ConsistencyPrivacy Policy Pakistan-compliant hai; Terms of Service bhi supported ilaqon ke local laws follow karte hain. Consistency ensure karta hai ke aapka legal protection stable rehta hai.
VISIBLE PROTECTIONS

Kya nazar ata hai jab aap privacy ke baare mein socho

Privacy sirf policy document nahi hai — yeh khelkaro ka daily operation mein dikhta hai. Jab aap login karte ho, aapka session encrypted hota hai. Jab aap JazzCash...

Session Timeout 15 minute inactivity ke baad aapka session automatically log out...
Payment Token System JazzCash, Easypaisa, SadaPay aur Raast ke saath token-based transfer use...
Two-Factor Withdrawal Money nikalne se pehle, SMS OTP aapke registered number par...
IP & Device Tracking Naya login unusual location ya device se ho to email...
Encrypted Account History Aapke game sessions, deposits, withdrawals aur account changes sab encrypted...
Data Export Option Privacy settings mein aap apna complete account data JSON format...

Privacy ke baare mein aksar poochtey gaye questions

Nahi. Hum sirf aapka wallet identifier aur transaction token store karte hain. Aapka JazzCash password hamara pas kabhi nahi aata. Deposit ke waqt JazzCash ka secure page khul ta hai; aap wahan directly login karte ho.

Jab tak aapka account active hai, aapka game history, bets aur results hamara database mein rehte hain. Account band hone ke baad 36 months tak yeh data secured remain karta hai, phir delete kar diya jata hai.

Nahi. Live table providers aur slot studios ko sirf aapka anonymized session ID milta hai. Aapka real name, email ya phone kabhi share nahi hote. Studios sirf anonymized gameplay data dekh sakte hain.

Hum 2-step verification use karte hain: pehle SMS OTP aapke registered number par jaata hai, phir aapke original deposit payment method se match check hota hai. Yeh ensure karta hai ke sirf aap hi withdraw kar sakte ho.

Account lock hone par hum immediately session terminate kar dete hain aur aapko alert bhejte hain. Support team password reset process start karte hain. Aapka payment history locked rahe ga jab tak aap verification complete nahi kar dete.

Privacy settings mein Data Export option hai wahan se aap full account data JSON mein download kar sakte ho. Deletion ke liye support se request karain; 30 dino ke baad permanent delete hota hai after verification.

Haan, lekin tokenized form mein. Jab aap Easypaisa ya Raast se withdraw karte ho, aapka wallet reference aur amount transfer hote hain. Aapka name, email aur phone unko direct nahi mil ta; sirf transaction receipt aapka licensed wallet par jaati hai.